Privacy policy
Privacy Policy
At Froya, we are committed to protecting your privacy and ensuring transparency about how we collect and use your information.
Information We Collect
We collect information you provide directly, including:
- Name, email address, and shipping address during checkout
- Payment information (processed securely by our payment provider)
- Account information if you create a customer profile
- Communication history with our support team
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve our products and services
- Send promotional emails (only if you opt in)
- Comply with legal obligations
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.
Third-Party Services
We use trusted third-party service providers for payment processing, email delivery, and analytics. These partners are bound by confidentiality agreements and use your information only as necessary to provide services to Froya.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Opt-out of marketing communications
- Request deletion of your information (subject to legal requirements)
To exercise these rights, contact us.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access. However, no method of transmission over the internet is completely secure.
Policy Updates
We may update this privacy policy periodically. Changes will be posted on our website, and your continued use of Froya constitutes acceptance of the updated policy.